Privacy Policy
Welcome to Hamro eShop. Your privacy matters to us. This Privacy Policy outlines how we collect, use, and protect your personal information.
1. Information We Collect
We collect your name, email, phone number, shipping address, and order history to process orders and improve your experience.
2. How We Use Your Information
Your information is used strictly for order fulfillment, customer service, and service improvement. We do not sell or rent your data.
3. Our Product Sourcing Model
We operate a hybrid model:
- Dropshipping: For some products, orders are forwarded to trusted suppliers like Daraz who ship directly to you.
- Offline Stores: Other products are stocked and shipped by us directly from our physical stores, ensuring timely delivery and quality.
4. Sharing Your Information
We only share your data with trusted partners like payment processors and shipping providers for order fulfillment. Your data remains confidential.
5. Data Security
We implement robust security measures to protect your information but remind you that no internet system is fully secure.
6. Your Consent
By using our services, you agree to this Privacy Policy.
7. Changes to This Policy
We may update this policy; changes will be posted here. Continued use means acceptance.
8. Contact Us
Questions? Reach out at service.eshopnepal@gmail.com.