Terms & Conditions
Welcome to Hamro eShop. By using our website and services, you agree to the following terms and conditions. Please read them carefully.
1. Use of the Website
You must be at least 18 years old or under the supervision of a parent or legal guardian to use this site. You agree not to misuse the website or its services.
2. Product Information
We strive to display accurate product details, but we do not guarantee that descriptions, pricing, or availability are always accurate. Errors may occur and we reserve the right to correct them.
3. Orders and Payments
Placing an order means you agree to purchase products under these terms. We reserve the right to cancel or refuse any order. All prices are in NPR and include applicable taxes unless stated otherwise.
4. Shipping and Delivery
Delivery timelines may vary depending on location and product availability. We are not liable for delays caused by courier services or unforeseen events.
5. Returns and Refunds
Please refer to our Return Policy for detailed information. We process refunds within a reasonable timeframe upon product return or issue resolution.
6. Intellectual Property
All original content on this website — including our logos, written descriptions, and store-brand product images — is the property of Hamro eShop and protected by copyright laws.
Some product images or descriptions may be sourced from trusted platforms such as Daraz or supplier catalogs, and are used solely for reference, promotion, or product display. We do not claim ownership over such third-party content.
If you are a content owner and believe your rights have been infringed, please contact us at service.eshopnepal@gmail.com for prompt resolution.
7. Limitation of Liability
Hamro eShop is not liable for any indirect, incidental, or consequential damages resulting from your use of our site or products.
8. Modifications
We may update or change these Terms at any time. It is your responsibility to review them periodically. Continued use of our services indicates acceptance of the updated terms.
9. Contact Information
If you have questions or concerns about these Terms, contact us at service.eshopnepal@gmail.com.
10. User Accounts & Security
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Notify us immediately of any unauthorized use or security breach.
11. Prohibited Activities
You agree not to use our website for any unlawful purpose, including but not limited to fraud, spamming, hacking, or distributing malware. We reserve the right to suspend or terminate accounts involved in prohibited activities.
12. Third-Party Links
Our website may include links to third-party websites or services for your convenience or reference. Please note that we do not control these external sites and are not responsible for their content, privacy policies, or business practices. Accessing such links is at your own risk.
13. Privacy Policy
Your use of our website is also governed by our Privacy Policy. Please review it to understand how we collect, use, and protect your information.
14. Governing Law & Jurisdiction
These Terms & Conditions are governed by the laws of Nepal. Any disputes arising from your use of our services will be subject to the exclusive jurisdiction of the courts of Nepal.
14. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of Nepal. Any disputes arising out of or related to the use of this website shall be subject to the exclusive jurisdiction of the courts of Nepal.